Refund Policy


Refund Policy for


This refund policy governs your use of the services provided by Visaamericas. By engaging with our services, you acknowledge and accept the terms and conditions stated in this refund policy.

Eligibility for Refunds:

Refunds will be considered if Visaamericas is unable to deliver the agreed-upon services due to internal errors or technical issues on our part.

Non-Eligibility for Refunds:

Refunds will not be provided under the following circumstances:

  1. Rejection or Denial of Visa: The visaamericas is not liable for the rejection, denial, or delay in the processing of your visa application by the United States Citizenship and Immigration Services (USCIS) or the Department of Homeland Security (DHS). Our services are designed to assist and facilitate the visa application process, but the final decision rests with the immigration authorities.
  2. Customer Error: If the customer provides incorrect or incomplete information, fails to comply with the required procedures, or does not meet the eligibility criteria, resulting in the inability to deliver the services.
  3. Change of Mind: If you change your mind or decide not to pursue the visa application after engaging our services.
  4. Third-Party Fees: Any fees paid to government agencies, consulates, embassies, or other third parties for visa application processing are non-refundable.

Refund Process:

To request a refund, you must submit a written refund request to our customer support team within thirty (30) days of the eligibility for refund. The refund request should include your full name, contact information, order details, and a detailed explanation of the issue.

Refund Amount:

If your refund request is approved, visaamericas will refund the amount paid for the specific service that was not provided as agreed. Refunds will be issued using the original payment method within a reasonable timeframe, or a check will be mailed to the address on record. 

No Liability for Consequential Damages:

To the fullest extent permitted by law, and its affiliates, employees, agents, or representatives shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the refund process or the use of our services.

Amendments: reserves the right to modify or amend this refund policy at any time without prior notice. The revised refund policy will be posted on our website, and any changes will apply to all services provided after the effective date of the revision.

By engaging our services, you acknowledge that you have read, understood, and agreed to this refund policy. If you do not agree with any part of this policy, please refrain from using our services.

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